Connect Intercom with Microsoft Dynamics 365
Integrate Intercom with Microsoft Dynamics 365 to automate your workflow. Seamlessly sync data between Communication and CRM apps to save time, reduce errors, and boost productivity.
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Last updated: January 2026
Intercom
CommunicationIntercom is a popular communication tool. Connect Intercom with other apps to automate your workflow and boost productivity.
Microsoft Dynamics 365
CRMMicrosoft Dynamics 365 is a popular crm tool. Connect Microsoft Dynamics 365 with other apps to automate your workflow and boost productivity.
Popular Automation Ideas
Create Leads from Chat
Turn Intercom messages into new leads in Microsoft Dynamics 365 with a simple command.
Update Deal Status
Update Microsoft Dynamics 365 deal properties directly from Intercom without switching apps.
Customer Support Alerts
Alert account managers in Intercom when a VIP client messages on Microsoft Dynamics 365.
Free vs Pro: Which Plan Do You Need?
The free plan is great for testing, but businesses need Pro features to run reliable, high-volume automations.
Free Plan
$0/month- Limited to 1,000 operations/month
- Max 2 active scenarios
- 15-minute minimum interval
- No priority execution
- Community support only
Best for: Testing and personal projects
Pro Plan
From $9/month- 10,000+ operations/month
- Unlimited active scenarios
- 1-minute interval (near real-time)
- Priority execution queue
- Email & chat support
💰 Calculate Your ROI
How much time could you save by automating Intercom + Microsoft Dynamics 365?
How to Connect Intercom and Microsoft Dynamics 365
Sign up for an automation platform
Create a free account on Make, Zapier, or similar tools.
Connect your Intercom and Microsoft Dynamics 365 accounts
Authorize the platform to access both apps securely.
Build your automation
Choose triggers and actions, then activate your workflow.
Need help with this integration?
Our team can build custom automations tailored to your specific needs. Get a professional setup without the technical hassle.
Get Expert HelpBuilt for Business Scale
Whether you're a startup or an enterprise, this integration scales with you. Process thousands of operations, handle complex data mapping, and ensure 99.9% uptime for your critical Intercom and Microsoft Dynamics 365 workflows.
- Unlimited active scenarios
- Multi-step logic
- Real-time execution
- Priority support
Frequently Asked Questions
How do I connect Intercom to Microsoft Dynamics 365?
You can connect Intercom to Microsoft Dynamics 365 using automation platforms like Make or Zapier. Sign up for free, authorize both apps, and create your automation workflow in minutes.
Is Intercom and Microsoft Dynamics 365 integration free?
Most automation platforms offer free tiers that allow you to create basic integrations. For more complex workflows or higher volume, paid plans are available.
What can I automate between Intercom and Microsoft Dynamics 365?
Common automations include syncing data, sending notifications, creating records, and triggering actions based on events in either Intercom or Microsoft Dynamics 365.
Do I need coding skills to set up this integration?
No coding required! Platforms like Make use a visual drag-and-drop interface. You can build powerful automations just by connecting modules and mapping data fields.